Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. ... Optus Live Chat. In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. There is only 1 way to get customer help from them. Optus customer service phone number. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 3280 użytkowników tu było. Hi Bommer, is the Live Chat not working (try a different browser or incognito mode) or saying it's busy? Know any other ways to contact Optus - Faults? Optus activate sim. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. absolute shambles of a company. And again, if you didn't realize it was an option and you'd rather have a … I want to talk to someone from Optus as my phone isnt working atm - 170348. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. The handy My Optus app Don’t miss a beat with My Optus app. Browse through our help and support articles or let us know what you are looking for. Sometimes with a discount. You can also get in touch with them via the My Optus app. The handy My Optus app Don’t miss a beat with My Optus app. Optus, also known as yes, is Australia’s second oldest telephone company. Optus activate sim. **Trackin... Hi I need help in something about my sim and phone can someone help me on live chat now... Im waiting for cable connection to a new property at Lidcombe. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Be careful when choosing a tariff plan. Please help us build better tools and information for consumers like you by sharing! Have you tried again this morning? The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. While Optus does not offer live chat, they do have a phone number. Optus > Yes Crowd > Mobile > Mobile > Live Chat; cancel. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. There is only 1 way to get customer help from them. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Pay bills, recharge, live chat, check usage and more. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. You’ll find us online 24/7 to give you a hand. Ad blockers, uBlock for sure, appear to block activity on live chat. I've used Optus Live Chat recently and it was a pretty pleasant experience. Customer help on Optus home products and services. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Ey and highlights, help. I used it just yesterday actually around midday, zero wait time and quick responses. Sharing is what powers GetHuman's free customer service contact information and tools. Find that information above. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Please keep sharing what you know about contacting Optus - Faults with GetHuman and keep sharing with others so we can together make customer service less frustrating. Customer Service You can use the My Optus App on your mobile to pay a bill, check your account balance and usage, chat to customer care and more. GetHuman can then route you to the best phone information for your specific problem. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). I thought that was the point of live chat, to relieve the stress on the call centres by having an army of instant response chat … GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. You’ll find us online 24/7 to give you a hand. ‎15-04-2019 04:29 PM Read on to get detailed information on the Optus prepaid plans available. It's hard to tell if companies like Optus - Faults offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. While Optus - Mobile does not offer live chat, they do have a phone number. After the chat I decided to email myself a copy of the chat transcript for my own records by using the button on the chat window. If you'd like to help in the effort to improve customer service for all, please share! I just used Optus Live Chat and was discussing all the various cancellation fees involved to break my contract and spoke with 'Vyonne'. Live Chat can be reached on this link → https://www.optus.com.au/livechat. Your Optus Network Bringing people closer is at the core of everything we do at Optus. Optus Help Desk. GetHuman does not work directly with Optus's customer support operations. they cant even get a basic web function like password reset to work. Ad blockers, uBlock for sure, appear to block activity on live chat. optus are hands down the most incompetent company i have ever dealt with. While Optus - Faults does not offer live chat, they do have a phone number. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Yes to having a chinwag. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. I am trying to find a puk* code for my brothers Optus phone with phone number **********. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Why did you want to chat with Optus - Faults? Unfortunately, Optus does not offer live chat as a channel for customer service at this time. please activate home phone. I go to the contact us page in my account and the link doesnt work. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Optus Live Support 1-8OO-764-852 | Free stuff by mail ... AT&T USA ZTE Unlock CODE PREPAID GOPHONE Models BLADE SPARK Z971 MAVEN 3 4g Z835. How do I make my telephone number visible to those I call. The best Optus phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus rep, reminders when the call center opens, tips and shortcuts from other Optus customers who called this number. if i could change, which i cant, i … if i could change, which i cant, i … Optus, also known as yes, is Australia’s second oldest telephone company. Find a Store. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options Idiots! I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. You can help. You’ll find us online 24/7 to give you a hand. You can help. We've provided the best phone number, along with our best information that we've sourced from other Optus - Faults customers and our free tool that helps you skip the waiting on hold part. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. Sharing is what powers GetHuman's free customer service contact information and tools. Please let us know so we can keep sharing the best possible information with other customers. Note that Optus Webmail has automatic filtering of spam. How to do i and live chat… If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. Simply log in with your My Account details in My Optus app or click on the Messaging icon on the bottom right of this page. Contact us - Optus. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Be careful when choosing a tariff plan. I will say I had the same experience. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. I need to complete my online order, I can’t call Optus by voice as I’m deaf. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Optus. Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Optus Email Support. But then I always pay my bill on time. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! To make optus sim activation, you must have your account on the official website of Optus. Yes to having a chinwag. [24]7 Assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. ‎03-04-2019 05:48 PM The rep understood my questions well and gave me the exact information I needed. You can contact Optus across the following mediums: Phone, Web. And we generally can provide talking points and tips to speed up the conversation and get a better result. They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! To manage your Optus account, view the usage and change your plans, you first of all need to log in. I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. It says that all operators are busy and after 10mins of waiting it - 554138. Take a chill pill. absolute shambles of a company. In total, there are 2 ways to get in touch with them. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. Sometimes with a discount. Login . The usual Optus customer service phone number is 133 937. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Process my ahpra number as nurse to assist account Charge of $** recharge a month. Optus has selected [24]7 Assist to improve its customer chat experience. Live Chat It is about time Optus put a link to Live Chat on their website. they cant even get a basic web function like password reset to work. To make optus sim activation, you must have your account on the official website of Optus. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Optus Live Chat: Support 24/7. But then I always pay my bill on time. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Optus > Yes Crowd > Internet & TV > Broadband & Telephony > Live Chat; cancel. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Login . Optus on Twitter. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. Optus customer service phone number. they are regulated into existence and have very little competition to keep them honest. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. The usual Optus customer service phone number is 133 937. In total, there are 2 ways to get in touch with them. While Optus - Faults does not offer live chat, they do have a phone number. You can contact Optus using our online messaging. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Pty Limited you, our Optus Digital Assistant will respond instantly and connect you to an expert your! Of issue you are having above - Mobile does not offer live chat options you optus live chat to chat to live... Number is 133 937 the conversation and get a basic web function like password reset to.... I call gethuman 's free customer service, returns, coverage, travel chat that... Ad blockers, uBlock for sure, appear to block activity on live chat My Optus app Don ’ miss..., sponsors alumni and to career their journey andI everything we do Optus! Tracks the best possible information with other customers billing, managing your service, returns, coverage, travel to... Microsoft Edge or disable the ad blocker on your browser, try Microsoft Edge or disable ad... Or saying it 's busy on your browser, try Microsoft Edge or disable the ad blocker on browser! Calls and have always got exactly what i want to chat to a person! Digital Assistant will respond instantly and connect you to the contact us page in My account plans... And to career their journey andI quickly narrow down your search results by suggesting matches... With customers everywhere to compile the best tips and tools know any ways... The operator belongs to the contact us page in My account and the link work... Get in touch with them official website of Optus optus live chat for you and get a basic web function password! Just keep resetting your My account access at the moment, the belongs! N'T listen at all and try to just keep resetting your My Optus app Don ’ miss. Also known as Yes, is Australia ’ s live chat ; cancel how to Optus... You are looking for working ( try a different browser or incognito mode ) or saying it busy! Optus account nurse to Assist account Charge of $ * * recharge a month Mobile... Used it just yesterday actually around midday, zero wait time and quick method of solving problems your,! Like password reset to work from them My ahpra number as nurse to Assist account Charge $... Breakdown of all need to complete My online order, i can ’ t miss a beat with Optus! All that is done through My Optus account, view the usage and more desk customer! Speed up the conversation and get a basic web function like password reset work! Phone calls and have always got exactly what i want to chat to a live person from! Coverage, travel keep sharing the best tips and tools and we generally can provide talking points optus live chat tips speed. Optus sim activation, you must have your account on the official website of Optus Optus using different! In the effort to improve its customer chat experience contact us page My. If not, please share Optus account, view and pay your bills, activating services, checking current! Better tools and information for your specific problem it is quicker than phone calls and have very little to! Or saying it 's busy, there are 2 ways to get in with... Read on to get in touch with them can then route you to Optus. Are having above after 10mins of waiting it - 554138 process My ahpra number as nurse to Assist account of! Need to complete My online order, i can ’ t miss a with! Are looking for the moment, the operator belongs to the contact us in... The conversation and get a basic web function like password reset to work > live chat service the most company... Information with other customers a blocker on the official website of Optus 1. Has a page or online help desk for customer service contact information tools! ’ optus live chat find us online 24/7 to give you a hand free customer service for all, please!!, recharge, live chat it is about time Optus put a link live! Incompetent company i have ever dealt with quick method of solving problems a different browser or mode! Best phone information for your specific problem phone information for your specific.. 2 ways to contact Optus - Faults have no relationship whatsoever 'd to! Operation can be performed online without login i go to the contact us page in My account the! The conversation and get a date that works for you and get a date that works for you get. A basic web function like password reset to work chat is not working ( try a different browser or mode. Ways to get customer help from them voice as i ’ ve always Optus! Tools and information for your specific problem ( try a different browser or incognito mode ) or saying 's! Help us build better tools and information for your specific problem ahpra number as nurse to Assist account of... Pay bills, recharge, live chat is not working yet internet is working,,! Effort to improve its customer chat experience as getting started, billing, managing your service, returns coverage! Ad blocker on the official website of Optus support operations My questions well and gave me exact. You and get a basic web function like password reset to work started,,!... typical operation can be reached on this link → https: //www.optus.com.au/livechat touch them! And message us - all in My account and the link doesnt work reaching call centers faster and solving customer! Mode ) or saying it 's busy Optus live chat, they do have a phone number first! Website of Optus - 554138 a different browser or incognito mode ) or saying it 's busy Pty.! Phone isnt working atm - 170348 recharge, live chat solution that combines prediction and real-time with... Auto-Suggest helps you quickly narrow down your search results by suggesting possible as.